Privacy Policy and Practices

Privacy Policy and Practices

Each of our patient’s are provided with a copy of our Patient Rights and Responsibilities document, as well as our grievance policy. Each of those documents are reviewed with our patients annually or biannually, as a part of our program guidelines. This establishes a mutual understanding between our patients and our providers.

Our patient’s privacy is important at our clinic:

  • We confirm the patient’s identity when they call.
  • We will never confirm if someone is our patient without the patient’s written consent – including to family and friends.
  • All patient records and protected health information (PHI) are maintained under HIPAA compliant safety measures.
  • Our clinic uses secure and discreet methods to send out messages to patients by phone, text, and mail.

When patients visit us at our clinic, we promise to…

  • Conduct all patient matters in private areas.
  • Create a safe environment to meet patient needs.
  • Provide a comprehensive visit that satisfies each patient’s unique concerns and medical necessities.